{"id":23596,"date":"2026-06-10T13:33:17","date_gmt":"2026-06-10T11:33:17","guid":{"rendered":"https:\/\/www.vitecoelearning.eu\/?post_type=manuale&#038;p=23596"},"modified":"2026-06-11T14:54:45","modified_gmt":"2026-06-11T12:54:45","slug":"alerts","status":"publish","type":"manuale","link":"https:\/\/www.vitecoelearning.eu\/en\/userguide\/admin-side\/alerts\/","title":{"rendered":"Alerts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23596\" class=\"elementor elementor-23596 elementor-21083\" data-elementor-post-type=\"manuale\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21079cf e-flex e-con-boxed e-con e-parent\" data-id=\"21079cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3deae75 elementor-widget elementor-widget-heading\" data-id=\"3deae75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Alerts<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70e4990 elementor-widget elementor-widget-text-editor\" data-id=\"70e4990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The <strong>Alerts<\/strong> section allows administrators to manage and customize the templates of the emails sent automatically by the e-Logos platform. Admin can edit the content and style of emails sent in the following cases:<\/p><ul><li>expired certificate;<\/li><li>course assigned and completed;<\/li><li>various reminders, such as instructor reminders and webinar reminders;<\/li><li>orders, such as purchase confirmation and order received;<\/li><li>welcome communications, such as generic welcome, new admin, new instructor, new learner, and password reset.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3f7bb8 elementor-widget-laptop__width-initial elementor-widget elementor-widget-image\" data-id=\"e3f7bb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices.jpg\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"jogroup.elogos.cloud_admin_notices\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjUwODAsInVybCI6Imh0dHBzOlwvXC9tZWRpYS52aXRlY29lbGVhcm5pbmcuZXVcL3ZpdGVjb2VsZWFybmluZy5ldVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDZcL2pvZ3JvdXAuZWxvZ29zLmNsb3VkX2FkbWluX25vdGljZXMuanBnIn0%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices-1024x576.jpg\" class=\"attachment-large size-large wp-image-25080\" alt=\"\" srcset=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices-1024x576.jpg 1024w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices-300x169.jpg 300w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices-768x432.jpg 768w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices-1536x864.jpg 1536w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/jogroup.elogos.cloud_admin_notices-2048x1152.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd157a elementor-widget elementor-widget-heading\" data-id=\"0fd157a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Editing headers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-916ab33 elementor-widget elementor-widget-text-editor\" data-id=\"916ab33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By clicking <span style=\"color: #0000ff;\"><strong>Edit header and footer<\/strong><\/span>, the administrator can configure the elements common to all emails sent by the platform, namely the header and footer.\u00a0<\/p><p>The <strong>\u201cEmail header\u201d<\/strong> box allows users to customize the top section of the emails:<\/p><ul><li><strong>Use platform logo<\/strong>: enables or disables logo display;<\/li><li><strong>Background color<\/strong>: allows users to select the header background color, either by entering a hexadecimal code or by clicking the color selector;<\/li><li><strong>Header text<\/strong>: field for entering a custom message.<\/li><\/ul><p>The <strong>\u201cFooter\u201d<\/strong> box allows users to configure the final section of the emails:<\/p><ul><li><strong>Footer content<\/strong>: free text, such as hashtags, contacts, or legal notes;<\/li><li><strong>Text color<\/strong>: allows users to choose the footer text color;<\/li><li><strong>Background color<\/strong>: allows users to choose the footer background color.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb651ac elementor-widget elementor-widget-image\" data-id=\"cb651ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Screenshot 2026-06-10 at 13.31.13\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjUwOTAsInVybCI6Imh0dHBzOlwvXC9tZWRpYS52aXRlY29lbGVhcm5pbmcuZXVcL3ZpdGVjb2VsZWFybmluZy5ldVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDZcL1NjcmVlbnNob3QtMjAyNi0wNi0xMC1hdC0xMy4zMS4xMy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13-1024x535.png\" class=\"attachment-large size-large wp-image-25090\" alt=\"\" srcset=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13-1024x535.png 1024w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13-300x157.png 300w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13-768x401.png 768w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13-1536x802.png 1536w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.31.13.png 1681w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c122ad2 elementor-widget elementor-widget-text-editor\" data-id=\"c122ad2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Click <strong>Save<\/strong>. This way, even without editing the content of each individual template, every email sent will include the selected header and footer.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-969e61d elementor-widget elementor-widget-heading\" data-id=\"969e61d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Editing a template<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65cf2bc elementor-widget elementor-widget-text-editor\" data-id=\"65cf2bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By clicking <strong>Edit<\/strong> next to a template, users can customize the template for the individual event. The header and footer are edited globally in the section described above.\u00a0<\/p><p>Specifically, users can edit:<\/p><ul><li><strong>Text color<\/strong>: selection of the text color;<\/li><li><strong>Background color<\/strong>: selection of the email body background;<\/li><li><strong>Dynamic fields<\/strong>: clickable buttons for automatically inserting dynamic variables, such as first name and last name, email, and password.\u00a0<\/li><\/ul><p>These variables will be replaced with the user\u2019s actual data when the email is sent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-967d3c4 elementor-widget elementor-widget-image\" data-id=\"967d3c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Screenshot 2026-06-10 at 13.32.58\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjUxMDAsInVybCI6Imh0dHBzOlwvXC9tZWRpYS52aXRlY29lbGVhcm5pbmcuZXVcL3ZpdGVjb2VsZWFybmluZy5ldVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDZcL1NjcmVlbnNob3QtMjAyNi0wNi0xMC1hdC0xMy4zMi41OC5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58-1024x539.png\" class=\"attachment-large size-large wp-image-25100\" alt=\"\" srcset=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58-1024x539.png 1024w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58-300x158.png 300w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58-768x405.png 768w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58-1536x809.png 1536w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-13.32.58.png 1665w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cb8b5b elementor-widget elementor-widget-text-editor\" data-id=\"2cb8b5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Admin can edit the template while choosing to continue using the standard template. To apply it to all communications for the event, enable \u201cUse custom template\u201d.<\/p><p>Click <strong>Apply changes<\/strong> or <strong>Save and exit<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":23231,"menu_order":0,"template":"","format":"standard","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-23596","manuale","type-manuale","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale"}],"about":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/types\/manuale"}],"version-history":[{"count":13,"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23596\/revisions"}],"predecessor-version":[{"id":25169,"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23596\/revisions\/25169"}],"up":[{"embeddable":true,"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23231"}],"wp:attachment":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/media?parent=23596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}