{"id":23645,"date":"2026-06-10T11:53:11","date_gmt":"2026-06-10T09:53:11","guid":{"rendered":"https:\/\/www.vitecoelearning.eu\/?post_type=manuale&#038;p=23645"},"modified":"2026-06-11T14:56:24","modified_gmt":"2026-06-11T12:56:24","slug":"subscription-plan","status":"publish","type":"manuale","link":"https:\/\/www.vitecoelearning.eu\/en\/userguide\/subscription-plan\/","title":{"rendered":"Subscription plan"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23645\" class=\"elementor elementor-23645 elementor-14960\" data-elementor-post-type=\"manuale\">\n\t\t\t\t<div class=\"elementor-element elementor-element-708a245 e-flex e-con-boxed e-con e-parent\" data-id=\"708a245\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5a23e3 elementor-widget elementor-widget-heading\" data-id=\"c5a23e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How to manage your subscription plan<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f878985 elementor-widget elementor-widget-text-editor\" data-id=\"f878985\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can manage your <strong>subscription plan<\/strong> yourself directly from the e-Logos platform by accessing the <strong>Stripe<\/strong> portal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa682bf elementor-widget elementor-widget-heading\" data-id=\"aa682bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Accessing plan management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e18950 elementor-widget elementor-widget-text-editor\" data-id=\"5e18950\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"327\" data-end=\"412\">\u00a0In the top right corner, click on the icon with your first and last name (profile picture);<\/li><li data-start=\"327\" data-end=\"412\">From the dropdown menu, select Plan Management;<\/li><li data-start=\"327\" data-end=\"412\">A Stripe window will open: enter the email address associated with your subscription;<\/li><li data-start=\"327\" data-end=\"412\">Open the email you received and click the link to access the portal.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-714cb0a elementor-widget elementor-widget-image\" data-id=\"714cb0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-11.52.49.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"Screenshot 2026-06-10 at 11.52.49\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjQ5NzIsInVybCI6Imh0dHBzOlwvXC9tZWRpYS52aXRlY29lbGVhcm5pbmcuZXVcL3ZpdGVjb2VsZWFybmluZy5ldVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDZcL1NjcmVlbnNob3QtMjAyNi0wNi0xMC1hdC0xMS41Mi40OS5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"396\" height=\"351\" src=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-11.52.49.png\" class=\"attachment-large size-large wp-image-24972\" alt=\"\" srcset=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-11.52.49.png 396w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-10-at-11.52.49-300x266.png 300w\" sizes=\"(max-width: 396px) 100vw, 396px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd9e07a elementor-widget elementor-widget-heading\" data-id=\"cd9e07a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What you can do on Stripe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4e918a elementor-widget elementor-widget-text-editor\" data-id=\"c4e918a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Once logged in, you can:<\/p><ul><li>View your active plan and renewal date;<\/li><li>Update or cancel your subscription;<\/li><li>Manage payment methods;<\/li><li>Edit billing information;<\/li><li>Download previously issued invoices.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48172de elementor-widget elementor-widget-image\" data-id=\"48172de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento1.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"GestioneAbbonamento1\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjQ0ODIsInVybCI6Imh0dHBzOlwvXC9tZWRpYS52aXRlY29lbGVhcm5pbmcuZXVcL3ZpdGVjb2VsZWFybmluZy5ldVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDVcL0dlc3Rpb25lQWJib25hbWVudG8xLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"892\" height=\"183\" src=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento1.png\" class=\"attachment-large size-large wp-image-24482\" alt=\"\" srcset=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento1.png 892w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento1-300x62.png 300w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento1-768x158.png 768w\" sizes=\"(max-width: 892px) 100vw, 892px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2194609 elementor-widget elementor-widget-heading\" data-id=\"2194609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to upgrade your subscription<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e02ca88 elementor-widget elementor-widget-text-editor\" data-id=\"e02ca88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"966\" data-end=\"1000\">\u00a0Click on Upgrade Subscription;<\/li><li data-start=\"966\" data-end=\"1000\">Choose the frequency: Monthly, Semi-annual, Annual;<\/li><li data-start=\"966\" data-end=\"1000\">Select the plan you prefer;<\/li><li data-start=\"966\" data-end=\"1000\">Complete the payment using your preferred method.<\/li><\/ul><p>If you upgrade to a higher-priced plan during your subscription period, you will only pay the price difference between the two plans.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23c54ec elementor-widget elementor-widget-image\" data-id=\"23c54ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento2.png\" data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-title=\"GestioneAbbonamento2\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjQ0OTIsInVybCI6Imh0dHBzOlwvXC9tZWRpYS52aXRlY29lbGVhcm5pbmcuZXVcL3ZpdGVjb2VsZWFybmluZy5ldVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNlwvMDVcL0dlc3Rpb25lQWJib25hbWVudG8yLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"626\" height=\"648\" src=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento2.png\" class=\"attachment-large size-large wp-image-24492\" alt=\"\" srcset=\"https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento2.png 626w, https:\/\/media.vitecoelearning.eu\/vitecoelearning.eu\/wp-content\/uploads\/2026\/05\/GestioneAbbonamento2-290x300.png 290w\" sizes=\"(max-width: 626px) 100vw, 626px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5afc665 elementor-widget elementor-widget-heading\" data-id=\"5afc665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to cancel your subscription<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c0af9b elementor-widget elementor-widget-text-editor\" data-id=\"4c0af9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li data-start=\"1308\" data-end=\"1341\">Click on Cancel Subscription;<\/li><li data-start=\"1308\" data-end=\"1341\">Confirm the cancellation.<\/li><\/ol><p>Your subscription will <strong>remain active until the expiration date<\/strong> indicated on the portal. No further charges will be incurred.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95afaae elementor-widget elementor-widget-heading\" data-id=\"95afaae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What happens if I don't renew my subscription?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-199a3ba elementor-widget elementor-widget-text-editor\" data-id=\"199a3ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The platform will remain accessible for 7 days after the expiration date. After 7 days, access will be suspended. You can reactivate your account for free, with all your data intact, <strong>within 1 month of suspension<\/strong>.<\/p><p>All data will be retained for a period of 10 years and can be retrieved upon request for a fee.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"parent":0,"menu_order":0,"template":"","format":"standard","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-23645","manuale","type-manuale","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23645","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale"}],"about":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/types\/manuale"}],"version-history":[{"count":13,"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23645\/revisions"}],"predecessor-version":[{"id":25178,"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/manuale\/23645\/revisions\/25178"}],"wp:attachment":[{"href":"https:\/\/www.vitecoelearning.eu\/en\/wp-json\/wp\/v2\/media?parent=23645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}